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Issues when deleting images under Files

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Marie Louise Veigert
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Posted on 12/03/2024 11:57:50

Hi,
We are seeing an issue at a clients solution. (DW vs. 9.15.7)
Under the Files section some of the subfolders under 'Images' doesn't "allow" to delete.
Meaning its just spinning.
After moving the file out in a new folder it can be deleted.

I have checked permissions on the server and in DW and nothing seems to be different than the other folders.

I found this error in the console. 

We can do a workaround and move images out which should be deleted, but I'm not sure how to prevent it happens again.

Anyone who have seen this issue before and have a solution ? 

The error:

BR
Marie Louise


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Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 04/04/2024 17:15:25
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Hi Marie Louise.

The request you show returns a 500 error code. If you click this entry in your developer console, you can see the response of that 500. It should contain an exception message detailing what the problem is. If error responses have been disabled on the server, you have to finde exception message in your windows event viewer

 

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