Developer forum

Nay Chi Phyo

Posted on 22/02/2022 11:07:19

Hi All,

Can somebody share with me why I have those incompleted recipients on my Abandoned schedule emails and how can we resolve it?

The incompleted recipients included valid emails and also their email permission was also ON. I am not sure why they are still failing to send.

Regards,

Naychi

Nicolai Pedersen

Posted on 22/02/2022 20:29:37

There can be multiple reasons. Could be SPF checks, could be grey listing, could be mail limits exceeded on the recipient etc.

Which mailer are you using?

Maybe take a look in the log?

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