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Email Marketing - Newsletter failing - Timeout

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George Nelzo Pereira
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Posted on 06/05/2015 14:05:48

Hi People,

I'm using Mandrill to send some emails (265) but I'm getting time out. (just send 64 an the rest timeout error)

It's possible to increase this time? Where I can do this?

The log:

The operation has timed out.
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at Dynamicweb.EmailMessaging.MessageDeliveryProviders.DynamicwebMandrillProvider.Deliver(MailMessage mailMessage)
   at Dynamicweb.EmailMessaging.MessageDeliverer.Deliver(MailMessage mail, Recipient recipient)
Failure sending mail.
   at System.Net.Mail.SmtpClient.Send(MailMessage message)
   at Dynamicweb.EmailMessaging.MessageDeliveryProviders.DynamicwebMandrillProvider.Deliver(MailMessage mailMessage)
   at Dynamicweb.EmailMessaging.MessageDeliverer.Deliver(MailMessage mail, Recipient recipient)
 


Replies

 
Nicolai Høeg Pedersen
Posted on 06/05/2015 14:42:09
Reply

Hi George

You cannot override the timeout.

This timeout comes from .NETs email client - the default timeout is 100 seconds: https://msdn.microsoft.com/en-us/library/system.net.mail.smtpclient.timeout%28v=vs.110%29.aspx

That indicates that something is wrong with the Mandrill service...?

The mandrill provider creates a new SmtpClient for each mail, so the timeout has to do with one recipient only. Do you have this problem all the time? Does it always stop at 64?

BR Nicolai

 
George Nelzo Pereira
Posted on 06/05/2015 15:37:34
Reply

I'm using DW 8.6.1.5 and we hosted here.

Yep I got error when I use Mandrill all the time...

https://georgenelzo.tinytake.com/sf/MTQ2NzQzXzkxNzA2Ng

In RED is sender by Mandrill, when I choose DW is work fine.

 

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