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Edit translations disabled

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Jesse Bakker
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Posted on 18/09/2017 15:14:22

Hi Guys,

When 2 admins try to edit the same translations it is disabled ('This translation is now editing by other user'). 
But the lock isn't released after the first admin save&closes the window and logs off. 
For now the only way to clear the lock seems to be manualy recycling the appool on the server. 

It's only happening for regular admins. Full administrator accounts work fine.
Is there a way to fix this? We're on version 9.3.2

Br, Jesse


Replies

 
Morten Buhl Dynamicweb Employee
Morten Buhl
Posted on 19/09/2017 13:37:21
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Hi Jesse

I can't reproduce that. In all my tests the lock is released as soon as the first user saves and closes. Do your have a site we can see the error on?

/Morten Buhl, Dynamicweb

 
Jesse Bakker
Posted on 19/09/2017 14:09:11
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Hi Morten,

Thanks for looking into it. It's happening on http://www.plymovent.com/

BR, Jesse

 

 
Morten Buhl Dynamicweb Employee
Morten Buhl
Posted on 19/09/2017 15:55:44
Reply

Hi Jesse

I can't reproduce it on your site either. I tried with 2 admin users from different ip's and the lock was released without incident

https://www.screencast.com/t/BRlvsl42HQV Best guess would be internal firewall issues so I'd suggest getting your sysadmin to take a look at the logs

/Morten

 

 
Jesse Bakker
Posted on 20/09/2017 11:23:23
Reply

Hi Morten, 
Thanks for your feedback. We'll look in into it.
BR, Jesse

 

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