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Cart - Live Prices - Unit Price wrong

David Miguel Luis dos Santos

Posted on 15/03/2023 12:30:10

Hi,

We have the Live Integration setup and Lives Prices switched on, and the prices are returned from BC correctly on the Product Detail Page.

But when the product is added to the Cart, the unit price that shows, is the one on the Ecommerce Product, and not the value that it's retrieved from BC (Live Prices).

Is this a bug? Or it's something missing in our Live Integration setup?

Thank you,

David Santos

Replies

Dmitriy Benyuk

Posted on 17/03/2023 15:37:33

Hi David,
Can you check if you have in the Live integration settings: "Cart communication type" set to "Full"

and checked "Use unit prices" and also check what logged in or Anonymous user customer number is used in the request? If you sent not correct/non existing customer number then BC will not return the correct response. Also you can check the "Logs" checkboxes and then investigate the BC responses in the /Files/System/Logs/LiveIntegration folder to see what is going on.
BR, Dmitrij

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