Antispam functionality

Danni Larsen

Posted on 10/09/2021 08:52:17

Hello

I'm trying to implement hubspot tracking for a DW site, using DW Forms for editors.

Hubspot works in a way, where it looks for form inputs, and tracks the user by eg. email address.

In Forms for editors it has this hidden field with the value of "mrssmith@dynamicweb.com" for antispam. But for Hubspot tracking, it saves every session on the site under the user "mrssmith@dynamicweb.com", because it's the first email that it finds.
DW support told me to turn off "Antispam" functionality in DW settings, but this doesn't remove the fake email.

Is there a way to stop rendering the "mrssmith@dynamicweb.com" fake email, so that i can start tracking with Hubspot?

Replies

Nicolai Pedersen

Posted on 10/09/2021 09:37:42

Hi Danni

You can currently not get rid of that field without creating your own template. We can look into the option of not rendering when antispam is disabled.

Can you supply a link to the feature in Hubspot you are using? Maybe I can find a way to make it work.

Sorry about the inconvenience

BR Nicolai

Danni Larsen

Posted on 10/09/2021 13:39:00

Hi Nicolai

I'm not sure that a custom form would be fixing it, as the fake email input, comes from the field "Form.SystemFields".

I guess that i can't just skip this field, and still submit successfully?

Installation: https://knowledge.hubspot.com/reports/install-the-hubspot-tracking-code
Tracking: https://knowledge.hubspot.com/account/how-does-hubspot-track-visitors
Tracking code API overview: https://legacydocs.hubspot.com/docs/methods/tracking_code_api/tracking_code_overview?_ga=2.63288175.1738661820.1630911510-1556902101.1613474735

// Danni

Nicolai Pedersen

Posted on 10/09/2021 13:55:08

This post has been marked as an answer

Hi Danni

Yes - you can skip the systems fields and the submit logic that comes from default template - when you disable the security on forms, those fields are not used (though still rendered in default template).

I checked the Hubspot docs, and this can be configured - but requires quite a bit of customisation, so I think this approach is better.

BR Nicolai

Votes for this answer: 1

Danni Larsen

Posted on 10/09/2021 14:14:02

Hi again

If i outcomment the "@formSystemFields" the form submits and lands on the 404-page.

With the systemfields it works...

I guess this is not the solution then ☹️

Nicolai Pedersen

Posted on 10/09/2021 14:21:44

You also have to change the action and onsubmit attributes on the form tag.

Remove the onsubmit and change the action to action="" so it will submit to it self.

BR NIcolai

Danni Larsen

Posted on 13/09/2021 08:46:17

Hi Nicolai
This doesn't help.
It submits, but just reloads the page with text still in the inputs, and no new entries in DW Backoffice...

Danni Larsen

Posted on 15/09/2021 09:40:18

Any other ideas?

Nicolai Pedersen

Posted on 15/09/2021 09:49:35

This post has been marked as an answer

You have to add a hidden field "cmd" with the value "save"

Votes for this answer: 1

Danni Larsen

Posted on 15/09/2021 14:05:34

That was the last missing piece of the puzzle.

Thank you for the help!

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Antispam functionality

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