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Abandoned Cart emails - wrong schedule time

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Nuno Aguiar
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Posted on 21/04/2016 17:05:40

Hi,

 

We are trying to set up an abandoned cart email, to be sent every day, but it looks like it's picking up on a random time.

 

Could there be a bug in the Email Marketing/Scheduled task that does not calculate/pickup the settings properly? We are using 8.8.0.5

 

Best Regards,

Nuno Aguiar

Abandoned.png

Replies

 
Nicolai Høeg Pedersen
Posted on 25/04/2016 08:36:19
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There could, but I'm sure there is not.

You need to create a case so we can take a look at the setup - including the scheduler on the server. I would check that first.

BR Nicolai

 
Nuno Aguiar
Posted on 26/04/2016 19:09:33
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Hi Nicolai,

 

Done it, thanks

 

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