To use DynamicWeb’s shared SMTP mail setup (sendgrid), you need to change your SMTP.

By default, dynamicweb solutions must be pointed to this address:

You SMTP settings can be changed here:

By default, DKIM is enabled, and you need to setup an SPF record  to ensure authentication.

If you don’t have a SPF record, please contact the domain name server responsible, they can help you creating a txt record pointing at:

  v=spf1 ~all

if you have more than one SPF record, you should look like this:

v=spf1 ~all


if you have any questions, please contact support: