To use DynamicWeb’s shared SMTP mail setup (sendgrid), you need to change your SMTP settings and SPF record.
By default, dynamicweb solutions must be pointed to this address: Smtp.dynamicweb-cms.com
You SMTP settings can be changed here:
If you don’t have a SPF record, please contact the domain name server responsible, they can help you creating a txt record pointing at:
v=spf1 redirect=spf.dynamicweb-cms.com ~all
if you have more than one SPF record, you should look like this:
v=spf1 include:_otherdomain.com include:spf.dynamicweb-cms.com ~all
Since it’s s shared setup, DKIM is enabled through our relay server and the authentication looks like this:
Authentication-Results: spf=pass (sender IP is 18.104.22.168)
smtp.mailfrom=smtp.hostnordic.net; dkim=pass (signature was verified)
If you need domain specific DMIK you need to buy a separate account from sendgrid.com or another provider.
If you have any questions, please contact support: firstname.lastname@example.org