Add CC email in Abandoned cart emails

E-mail notifications

Adrian Ursu

Posted on 13/02/2025 10:21:49

Hi guys,

One of our customers asked us to include an admin email in all notifications sent for Abandoned carts.

As far as I can tell, there is no way I can do that from the email settings.

Is there any work around that I can use without creating a custom ReceipientProvider?

Than you,
Adrian

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Nicolai Pedersen

Posted on 17/02/2025 12:59:07

Hi Adrian

I do not think creating a custom recipient provider would work. It will return a list of recipients each getting their own email - adding a recipient to the returned collection would not give you what you want.

Instead use a Dynamicweb.Mailing.EmailNotifications.OnBeforeEmailSend notification subscriber - the arguments passed to that, EmailSendNotificationArgs, has the MailMessage instance. Detect if it is a aboned cart email and then add a CC recipient on the Message instance on the args.

BR Nicolai

Adrian Ursu

Posted on 17/02/2025 13:20:30

Hi Nicolai,

Thank you. Sounds like a good and clean solution.

Adrian

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Add CC email in Abandoned cart emails

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