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Back in stock notification

E-mail notifications

Adrian Ursu

Posted on 31/07/2024 12:00:41

Hi guys,

We have a project running on DW 9.15.15 where we have set up the back in stock notification email campaign.

What we have noticed though is that the email notification is triggered for favorite products (in case a favorite product came back in stock) as well as for products where the user has manually decided to be notified.

Is this by design? Is there any configuration that can help us segment the rules for sending out the emails?

Thank you,
Adrian

Replies

Adrian Ursu

Posted on 31/07/2024 12:35:06

Hi again,

Looking at the BackInStockProvider, it seems that it reads from EcomNotifications.

This means that every time a product is marked as "Favorite" a new line is added to the EcomNoitifications. Is this an accurate assumption?

Any way we can avoid it?

Thank you,
Adrian

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