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Template tags website owner mail

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Caro De Weze
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Posted on 24/10/2023 15:46:13

Hi,

I have made a form with forms for editors and in the settings I have set that the website owner receives an email when someone fills in his/her details. This works perfectly, but when I want to add the person's details to this email with, for example {{UserManagement:User.FirstName}}, the name does not appear. I have a field first name with the automatic value FirstName. 

I want the website owner to be able to immediately see what data has been entered. Is there another setting I forgot to make the template tags work?

Caro


Replies

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 24/10/2023 16:40:38
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Hi Caro

{{UserManagement:User.FirstName}} will only work for logged in users. Are your users logged in when submitting the form, or is it an anonymous user?

But you can use the tag "Field.{fieldSystemName}.Value" - i.e. if the name field has the system name "name" you can use "Field.name.Value" to get hold of the information.

 
Caro De Weze
Posted on 25/10/2023 07:56:33
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Hi Nicolai,

They are anonymous users, so then it becomes {{Field.Firstname.Value}}, but unfortunately that doesn't work either. The System name is really 'Firstname'.

Caro

Screenshot_2023-10-25_at_07.51.02.png
 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 25/10/2023 09:15:06
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You write template tag, but format is {{}}, so there might be some confusion of different concepts.

Can you show where and how you use this information? Is it in the text editor or the template?

 
Caro De Weze
Posted on 25/10/2023 10:05:46
Reply

Hi Nicolai,

I have set the form to send email to the website owner, the template here is a page. At the page I used a text field in the visual editor with {{Field.Firstname.Value}}.

Caro

 
Caro De Weze
Posted on 09/11/2023 07:33:02
Reply

Hi Nicolai,

Can you please still help me with this? I still haven't found the solution.

Caro

 
Nicolai Pedersen Dynamicweb Employee
Nicolai Pedersen
Posted on 09/11/2023 13:39:40
Reply

I cannot see enough of your setup to do anything further. As I asked previously we need to see the complete setup with screenshots of where you have setup what. It might be something that is not supported.

Alternatively feel free to contact care.

BR Nicolai

 
Caro Deweze
Posted on 10/11/2023 10:39:48
Reply

Hi Nicolai,

My apologies, I thought you had enough information. Here are screenshots of the setup.

Caro

 

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