Developer forum

Forum » Ecommerce - Standard features » External links not supported for product image assets

External links not supported for product image assets

E-mail notifications
Melissa Borgmann
Melissa Borgmann
Reply
Posted on 23/06/2023 02:50:24

Are external links not supported for product image assets? The image preview on the backend displays as expected, but the frontend does not display the image(s). I've tried this on two different sites running 9.15.3 + 1.19.0 with no luck.

 

Replies

 
Merethe Vrå Andersen Dynamicweb Employee
Merethe Vrå Andersen
Posted on 26/06/2023 10:13:27
Reply

Hi,

Can you provide a link to your solution so I can see your setup or can you make a video of the setup?

You write about external link but it's missing images?
Is it links to external images? (located outside your silution?)

BR,

Merethe Vrå Andersen,
QA

 

 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 26/06/2023 10:22:58
Reply

Hi Merethe,

 

Here is an example in the frontend https://uat-hillsfurn.mydwsite1.com/seating/fiddler-wood-backless-stool-with-saddle-style-seat/counter-aged-gray-no

To set it up, you can:

  • Go to a product in the backend
  • Manage Assets
  • Set the absolute path for an image (i.e. get it from Google Image search results)
    https://app.screencast.com/7AdF22dNlw8ru
    • It shows in the backend - not in Manage Assets though
    • It breaks in the frontend

 

The problem is that the Swift's file located in Files/Templates/Designs/Swift/Components/Image.cshtml file is not expecting image files to come from an external source.

 

Best Regards,

Nuno Aguiar

 
Anouk van der Veer
Posted on 28/06/2023 14:12:56
Reply

Hi there! 

So I am runing into this same problem, where our customer had links to images from their (external) PIM that we would like to use. Is there any workaround, or are we doomed to having the images located in the solution?

Kind regards, 

Anouk

 
Merethe Vrå Andersen Dynamicweb Employee
Merethe Vrå Andersen
Posted on 28/06/2023 15:08:38
Reply

Hi,

I have created bug #14339.

BR,
Merethe

 
Melissa Borgmann
Melissa Borgmann
Posted on 25/07/2023 19:32:20
Reply

FYI - it is also broken in product search dropdown results - see attached.

 

SearchDropdownError.png
 
Nuno Aguiar Dynamicweb Employee
Nuno Aguiar
Posted on 26/07/2023 10:08:14
Reply

Merethe,

 

And also Checkout, email and Order Details would need to be reviewed as well

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 19/09/2023 09:30:58
Reply
This post has been marked as an answer

Hi Nuno and Melissa

The problem #14339 regarding External image links not supported for product image assets

Now fixed in Dynamicweb Swift version 1.23.0 

Checkout the 1.23.0 releasenotes and files https://github.com/dynamicweb/Swift/releases

Kind Regards
Dynamicweb Care Support
Kristian Kirkholt

Votes for this answer: 1
 
Merethe Vrå Andersen Dynamicweb Employee
Merethe Vrå Andersen
Posted on 11/10/2023 10:31:04
Reply

Hi,

This task is created for other templates: 15965

BR,
Merethe Vrå Andersen

 

You must be logged in to post in the forum