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Live integration Order Put ocasionally fails

Justin Sjouw Dynamicweb Employee
Justin Sjouw
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Hi,

At a customer the LiveIntegration with BC Is running smoothly overall, but sometimes, some orders are failing to insert into BC.I have asked the ERP partner to look at logging, but they clean up the event log daily they say (wich is brillian ofcourse, but nothing I can do) 

When an error is generated in the Order log, is there a wat for me to trigger an alert? 

The problem is this occurs only sometimes, and I cannot watch orders coming in all day ;-)

Additional fact, resubmitting the same order manually has worked everytime without error, so is this a sort of transient network thing maybe?


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Dmitriy Benyuk Dynamicweb Employee
Dmitriy Benyuk
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This post has been marked as an answer

Hi  Justin,
I have no idea on why your orders are failing without the error message :)
But you can setupt the Notifications in the Live Integrations Notifications section, the checkbox for this kind of an error that you got is "Log response errors" and also you need to set the Frequency between the emails.
Or you can implement your own errors handler/processing/messager by subscribing to the Live Integration: OnAfterSendingOrderToErp event.

BR, Dmitrij

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