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Refund for mobile pay does not work - how do you handle it?

Hans Ravnsfjall
Hans Ravnsfjall
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Hi

we have a webshop that runs QuickPay as payment gateway. We capture and refund all orders in Dynamicweb, as we want to use the numbers from Dynamicweb for the accounting. But it is not possible to refund mobile pay transactions for Dynamicweb, and I when reporing this to support - I was informed that this is not going to be fixed.

Anyone else facing this challenge? If so, how do you make shure that the numbers are correct and that you can trust the numbers you export from Dynamicweb?

/Hans

 


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