Developer forum

How did you "make this code"? Did you compile it to a DLL and drop that in the solution's bin foider?

Imar

I just created a file with this class and compiled with the solution.

Am I doing it wrong?

Nope - should be right

Are yuo using Swift? Because Swift renders using the product catalog for viewmodels - it uses models in the template and not template tags like the extender above, and will then never get hit.

Instead you can store the resulting qty prices in a request items or in other cache, and retrieve them using a ProductViewmodel extension method.

Hi David,
what templates do you use? Is it Rapido or Swift or something custom?
BR, Dmitrij

Hi Dmitriy,

The project David and I are working on is a Swift. We switched to making an extension method for the ProductViewModel to get the prices from BC. However, the prices are not returned as expected. We try to get the prices with the method shown below.

The info returned from calling GetProductInfo

As you see, the Prices entry in the dictionary does not contain any prices and thus the variable livePrices is empty as well.

In BC we have the following prices for 21107.

The prices are retrieved with live integration on the product page and in the cart. We are getting similar results with Dynamicweb.Ecommerce.DynamicwebLiveIntegration.Products.ProductManager. What are we missing?

Kind regards,
Roald

Hi Roald,
can you check you have activated the Live integration option: ""Use unit prices"" ON?
Then could you also check all Logging checkboxes in the Live integration settings and check the response xml which is in the Files/System/Log/LiveIntegration folder if the prices are actually returned from BC?
Maybe the problem is that you don't get them from BC
BR, Dmitrij

Hi, hijacking this thread a little.

I am seing the same thing. When calling:

@{ 
    var product = Dynamicweb.Ecommerce.Services.Products.GetProductById("83666202196", "", true);
    var settings = Dynamicweb.Ecommerce.DynamicwebLiveIntegration.Configuration.SettingsManager.GetSettingsByShop("SHOP1");
    var infoProduct = Dynamicweb.Ecommerce.DynamicwebLiveIntegration.Products.ProductManager.GetProductInfo(product, settings, Pageview.User);
    var prices = Dynamicweb.Ecommerce.DynamicwebLiveIntegration.Products.ProductManager.GetPrices(infoProduct);
}

Prices returned are this:

[
  {
    "Id": null,
    "ProductId": "83666202196",
    "VariantId": null,
    "LanguageId": "LANG1",
    "UnitId": "Unit_STK",
    "CurrencyCode": "DKK",
    "Quantity": 1.0,
    "PeriodId": "",
    "Amount": 495.81675,
    "AmountString": null,
    "CustomerGroupId": "",
    "Priority": 0,
    "CountryCode": null,
    "ShopId": null,
    "ValidFrom": null,
    "ValidTo": null,
    "UserId": null,
    "UserGroupId": null,
    "UserCustomerNumber": "97910338",
    "IsInformative": false,
    "StockLocationId": 0,
    "IsWithVat": false,
    "ExternalId": null
  }
]

So, it is not returning the:

 <table tableName="EcomPrices">
    <item table="EcomPrices">
      <column columnName="PriceProductId"><![CDATA[83666202196]]></column>
      <column columnName="PriceUserCustomerNumber"><![CDATA[97910338]]></column>
      <column columnName="PriceProductUnitId"><![CDATA[Unit_STK]]></column>
      <column columnName="PriceQuantity"><![CDATA[1]]></column>
      <column columnName="PriceAmount"><![CDATA[495.81675]]></column>
      <column columnName="PriceAmountWithVat"><![CDATA[495.817]]></column>
    </item>
  </table>

Also, if I call this on a random place, like in the top of the master layout page, and not in the Productview page - then nothing is returned - because productinfo is null.
Can the live integration code here beused anywhere I want and work - or do I need to use it specifick places?  
var prices = Dynamicweb.Ecommerce.DynamicwebLiveIntegration.Products.ProductManager.GetPrices(infoProduct);

Hi Jan,
it looks like you are missing one method that is triggering the request to the ERP, so your code will not work at every place (where there is no functionality that is triggering the Live requests). The methods you used just use the information from the cache and if it is not present there then no productInfo/prices will be returned.

Try to use this method first and then yours code after this:
Dynamicweb.Ecommerce.DynamicwebLiveIntegration.TemplatesHelper class method:
public static bool UpdateProduct(Product product, double quantity, string currencyCode, string shopId, bool updateCache = false)

You can check if the request was made by enabling all Logging checkboxes in the Live integration settings and check the log file content in the /Files/System/Log/LiveIntegration folder.

BR, Dmitrij

Hi, yes, that seemed to help! Thank you!

Hi Dmitriy,

If I send updateCache to updateProduct to be true, and then reload the page and only call:

   var infoProduct = Dynamicweb.Ecommerce.DynamicwebLiveIntegration.Products.ProductManager.GetProductInfo(product, settings, Pageview.User);
    var prices = Dynamicweb.Ecommerce.DynamicwebLiveIntegration.Products.ProductManager.GetPrices(infoProduct);

Still nothing is returned. Can it be true I need to call updateProduct on every pageload? And that if UpdateProduct is called with UpdateCache the firsdt time, should it not remember?

Hi Jan,
If you use the cache level "Page" then - yes, you need to call UpdateProduct with UpdateCache each page load. With Page cache level the product information is only cached per single page load.

If you don't want to call this method at each page load then you need to set the cache level to "Session" for products requests, then the request will only be made if the product was not requested before.

So try to always use the  UpdateProduct method as it will automatically check if the product is in the cache, then if it is it will not be sent in the request.

Kind regards, Dmitrij