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Hi Imar,

A while back I worked with the Swift team to update the all User and Group type settings because it was preventing smart searches and users to be properly associated with them. What version of Swift are you using? This was changed in v1.15.0

You can check all of these files https://github.com/dynamicweb/Swift/tree/main/Swift/Files/System/UserTypes and compare with what you have.

I am not sure if that will fix your issue, but could be a hint.

Best Regards,

Nuno Aguiar

I've seen it with recent Swift versions as well. Like I said, it may not be Swift-sepcific, but related to how Smart Searches are handled.

Hi Imar

I think you need these files - see screendump.

They haven't been there since Swift 1.14, which I have reported to the Swift team

Happy New Year Suzi!

Yes, that made the problem go away. Thank you!

I'd be interested to know how that works under the covers. Is it by name that a Segment is mapped to a Smart Search? I can't see a way to select or configure it otherwise... And it would be nice if the Swift team could fix this.

Thanks!

Imar

Hi Imar,

The ability to see the smart searches in User Groups is what was fixed already in v1.15.0 that I pointed out (I was involved in that, so that's how I know). What version are you using?

Regarding the Smart Search xml files, I can see they are not in Git (and looks like they never were). I can't speak about that part.

Best Regards,

Nuno Aguiar

I am talking about the backend Segments under Users. Those are added by Swift AFAIK, but the underlying Smart Search functionality connecting the segements to a Smart Search is in the core platform, not Swift no?

Hi Imar,

You are not wrong, however:

• Yes, the core platform allows you to associate Smart Searches to User Groups
• The core platform also allows you to configure User and Group Types  
  essentially this allows a parent-child relationship and hides some fields in the UI

What the Swift team did in the clean database was:

• Created some Smart Searches (the files Suzi showed) - but they are not in Github
• Setup the "User and Group types" (i.e. Segments)
• Created user groups (i.e. "No sale in two months")
• Associated the smart search with the User Groups
• At some point in time the User and Group Types where updated and the ability to assign a smart search to a user group was hidden (and some parent-child relationships too)
• In v1.15, the "User and Group types" settings were fixed
  • But the Smart searches were still not added to Github
• Despite this, the AccessUser table records are still referencing the smart search GUID (although the files are not there)
  This is what I believe you are experiencing

So, in summary

• The Swift team provides
  • Smart Searches (xml files)
  • User and Group types (xml files)
  • User Groups properly configured (database records)
• Currently smart searches (files) are missing, which I believe causes the "Calculate users smart search results" task to trigger errors, by not finding them correctly

Does that make sense? Or am I missing something?

Best Regards,

Nuno Aguiar

Yes, thanks, I am aware of all of that :-) I just didn't realize that the ability to choose a smart search on the Segment type had been removed with the user type configuration. That realization, combined with Suze's report of the Swift team not shipping these smart searches (but apparently shipping the Segments definition depending on those smart searches) made the connection.

Thanks!

Imar