That's a database schema issue. Your database is missing the LanguageCulture column. Try recycling the application and try again. Failing that, go to Setting | System | System information, change the version number to before the version you are upgrading from and hit Rerun updates. It looks like LanguageCulture was added in version 2223 so try a number below that.

Imar

Thanks for the tip!

Unfortunately I can’t even get back to my old version now.
When I switch admin directory back to 9.10.14, and put back my old custom directory (I had a backup)
I see this error

So I have no real way of accesing the admin interface anymore :/

Server Error in '/' Application.

Object reference not set to an instance of an object.

Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:
 

Stack Trace:
 

[NullReferenceException: Object reference not set to an instance of an object.]
   Dynamicweb.Security.Permissions.PermissionContext.EnsureContextIsOnTopOfStack(PermissionContext permissionContext) +66
   Dynamicweb.Security.Permissions.PermissionContext.get_AnonymousPermissionContext() +25
   Dynamicweb.Security.Permissions.PermissionContext.Frontend() +34
   Dynamicweb.Security.Permissions.PermissionControlledExtension.GetPermission(IPermissionControlled obj) +72
   Dynamicweb.Security.Permissions.PermissionControlledExtension.HasPermission(IPermissionControlled obj, PermissionLevel level) +25
   Dynamicweb.Content.ContentPermissionHelper.HasAccessToPage(Page page, PermissionLevel permission) +30
   Dynamicweb.Frontend.PageView.Load() +1818
   Dynamicweb.AspNet.DynamicwebHttpHandler.ProcessRequest(HttpContext context) +41
   System.Web.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute() +195
   System.Web.<>c__DisplayClass285_0.<ExecuteStepImpl>b__0() +26
   System.Web.StepInvoker.Invoke(Action executionStep) +107
   System.Web.<>c__DisplayClass4_0.<Invoke>b__0() +23
   Microsoft.AspNet.TelemetryCorrelation.TelemetryCorrelationHttpModule.OnExecuteRequestStep(HttpContextBase context, Action step) +64
   System.Web.<>c__DisplayClass284_0.<OnExecuteRequestStep>b__0(Action nextStepAction) +56
   System.Web.StepInvoker.Invoke(Action executionStep) +91
   System.Web.<>c__DisplayClass4_0.<Invoke>b__0() +23
   Microsoft.ApplicationInsights.Web.ApplicationInsightsHttpModule.OnExecuteRequestStep(HttpContextBase context, Action step) +124
   System.Web.<>c__DisplayClass284_0.<OnExecuteRequestStep>b__0(Action nextStepAction) +56
   System.Web.StepInvoker.Invoke(Action executionStep) +91
   System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step) +9956702
   System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously) +73

Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.8.4494.0

[Double post error]

Upgrade to 9.14, locate /Files/update.xml and /Files/UpdateVersion_ecom.xml and set both files to 2000 and restart your IIS.

These files contains information about the Dynamicweb database schema version - and you have deployed those from your local environment to your production environment where the database is not in this version.

By resetting the numbers and restarting IIS, those database updates should be applied.

Hi.

I tried to do this. My version in the update.xml and updateversion_ecom.xml was above 2000. But when I then updated the files to contain 2000, it's not updated even after a restart. Solution is hosted on Azure. I also tried to go to the globalsettings.config, and set the last seen version back to 9.10.14. That is updated as soon as the solution is restarted but the updates files seems to not be running on restart.

Ensure that the sql user has sufficient permissions for that database...

Hi I checked the premissions, double checked and tried to use the db_owner account aswell.. The update scripts does not seem to run at all..
Anyway to manually run the update? (Currently I can't access the admin interface, not even by downgrading).

Are there any errors in the update log file? /Files/updatelog.log

All I have is in this file I have attached.
Looking at the timestamps, it looks to be from where the solution was installed in 2021

All I have is in this file I have attached.
Looking at the timestamps, it looks to be from where the solution was installed in 2021

Are you using an application folder with a custom Global.asax file?
Try to use the Global.asax file from the standard application instead.

Is your application folder based on the standard application folder or did you only copy dynamicweb assemblies to an existing custom application folder?
If so, then you are probably missing a lot of files in the /Admin folder.

Try to start from scratch with an application folder based on a standard 9.14.16 application - without anyting custom.
When you have verified that the application can run on a standard 9.14.16 then add any custom assemblies to the /bin folder and test again.

The /Admin folder is a virtual directory, so is the /Files directory. The Physical path is my custom folder that contains the /bin folder with DW and custom ddls. It also cotains a Web.config file and a Global.asax.

I was told by a DW consultant to set it up this way, so it would be easy to upgrade in the future.

The Global.asax only contains this line and its the same in the /Application(9.14.6)/Global.asax as in my custom folder:
<%@ Application Codebehind="Global.asax.vb" Inherits="Dynamicweb.Admin.Global" %>

I copied all the files from the /Applicaition(9.14.6)/bin folder into my custom folder with the override option, so I should not be missing any files. 

Since this worked locally but not on my could instance, I think that the issue is that the upgrade scripts is not able to run for some reason on my cloud enviroment. 

Hi Daniel

Yes - your database is missing some fields - in the first exception it is the field 

LanguageCulture

That should be in EcomLangauge table.

Ensure you reset the update config files as i described in my previous post.

Your log file shows that no updates have been run since august 21.

Also ensure to read this article: https://doc.dynamicweb.com/get-started/introduction/installation-dw9/upgrading-dynamicweb​

There was a problem running the update in the Azure setup I had. Even though the database user had all the correct rights, the update for some reason did not run on a reset.
I restored the database and did the update locally and restored it again in the cloud environment. After that solution worked again.

Thanks for the help everyone