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Cannot run data import

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Umar Farooq
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Posted on 27/06/2022 16:12:21

Hi,

I am trying simple product import from an xml file, my settings are like this Data Import source "XML provider" and destination is "Dynamicweb provider"

1. DW version 9.13.8: after running the data import job the log shows that job is successfully completed but there is no data in the EcomProducts table and i can see that there is EcomProductsTempTableForBulkImport3  table and all the data is in this table but this never gets transffered to EcomProducts table.

2. DW version 9.13.9: upon running integration job it throws error right away without any error information no matter what provider you choose (tried EcomProvider and Dynamicweb provider)

/Umar


Replies

 
Morten Snedker Dynamicweb Employee
Morten Snedker
Posted on 27/06/2022 18:10:55
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Hi Umar,

Does the Data Integration log or the event viewer reveal anything? If not, and if possible, throw my a URL and I will take a look.

BR
Snedker

 
Umar Farooq
Posted on 28/06/2022 08:42:43
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Hi Morten,

I have sent you an email with details.

/Umar

 
Niels Foldager
Posted on 04/07/2022 11:35:00
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Hi Dynamicweb,

 

I am experiencing the same error after upgrading DW from 9.13.6 to 9.13.9, when using the DynamicwebProvider.

I can see the error below in EventViewer: "System.Exception: Source file "Integration/xml/AX/SHOP1.xml" does not exist at Dynamicweb.DataIntegration.Providers.XmlProvider.XmlProvider.Initialize()"

Best regards
Niels Foldager
 



 
Dmitriy Benyuk Dynamicweb Employee
Dmitriy Benyuk
Posted on 04/07/2022 11:38:20
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This post has been marked as an answer

Hi Niels,
there was some bug fixed recently in the XmlProvider that is similar to your problem. Can you try to update your xml provider to the last 3.0.6 version and check?
BR, Dmitrij

Votes for this answer: 1
 
Niels Foldager
Posted on 04/07/2022 12:24:16
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Hi Dmitrij,

Thanks, it solved the problems.

Best regards,
Niels Foldager

 

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