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Bug in item creator file field - does not accept all characters in file name

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Hans Ravnsfjall
Hans Ravnsfjall
Reply
Posted on 11/04/2022 15:32:17

Hi

we found out that the Item Creator does not accept all filenames in file fields. Eg. this filename will cause an error "pitstop Føroyar Ársroknskapur og frágreiðing 2021.pdf"

We have 3 solutions where the item creator is essential, and we can not control what users name their files. Could you please fix this bug?

/Hans


Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 12/04/2022 02:54:32
Reply

Hi

not reproduced on Rapido solution based on last DW9.13.4 admin (create item in page, paragraph and ite, type list). Please, have a look at the video about item creation in page as example and specify the case if still reproduced.

BR, Oleg QA

 
Hans Ravnsfjall
Hans Ravnsfjall
Posted on 12/04/2022 09:27:53
Reply

Hi

 

I also get the error when uploading the attached file here

 

shorturl.at/nDU35

 

Thiis vrsion is 9.13.4

 

/Hans

 

 
Nicolai Pedersen
Posted on 12/04/2022 09:37:24
Reply

In your web.config you should find a <globalization> node. How does that look?

 
Hans Ravnsfjall
Hans Ravnsfjall
Posted on 12/04/2022 10:00:22
Reply

Hi

@Nicolai, i can´t find a <globalization> node in global settings

could that be the issue?

/Hans

 
Nicolai Pedersen
Posted on 12/04/2022 11:30:17
Reply

Yes, inside <system.web> node you should have this one:

<globalization requestEncoding="utf-8" responseEncoding="utf-8" fileEncoding="utf-8" />

 
Hans Ravnsfjall
Hans Ravnsfjall
Posted on 12/04/2022 11:35:24
Reply

Sorry Nicolai, I was looking at global settings

My bad

do I have access to web.config file on a standard solution?

/Hans

 
Hans Ravnsfjall
Hans Ravnsfjall
Posted on 13/04/2022 12:05:12
Reply

Sorry for pushing this, but it is an urgent issue for the client. How can I access the web.config file on a standard solution?

/Hans

 
Nicolai Pedersen
Posted on 13/04/2022 12:33:44
Reply

If  it hosted with us, you need to talk to support. If you host it elsewhere, you need to talk to them.

BR Nicolai

 
Hans Ravnsfjall
Hans Ravnsfjall
Posted on 13/04/2022 12:42:36
Reply

ok, thank you

it is hosted with Dynamicweb, so I will contact support.

/Hans

 
Hans Ravnsfjall
Hans Ravnsfjall
Posted on 19/04/2022 14:44:46
Reply

Hi Nicolai

i have confirmed that web.config is correctly configured. Any other suggestions we can try?

 

/Hans

 

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