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Subscribe to newsletter as anonymous user

Frederik Rossen
Frederik Rossen
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Hi, 

I have a customer who would like to have a sign up for the newsletter in the checkout. 

We've checked this field on the shopping cart:

and then we've set the following also in the shopping cart under user management: 

 

We figured this way we can track the anonymous user by email and also track all their purchases even as anonymous users,

so we could filter on those when sending out newsletters.

 

However this doesn't give us the desired outcome. Here is what happens with the settings above: 

On checkout, when signing up to newsletter, after the purchase it will sign you in to your user which it added to the "Newsletter" group. (Problem 1).

When attempting to go through another checkout with the same email again (as anonymous user) it will fail with the error message: (Problem 2)

 

So my question is: Is there a way to subscribe to newsletter via checkout as an anonymous user, and have us track their current and previous orders when sending newsletters to them?


Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Reply

Hi,

Feature to update data of existing user on ordering (your 'Problem 2' above) seems to be broken on DW9.10 admins now. Data in fileds of existing user having the same email as one used by anonymous in cart should be updated without login, user's 'Email permission' setting should be updated on subscribing in cart as well. I've submitted new Bug 2217 against the issue, it will be fixed in upcoming DW release. Thanks for observing.

BR, Oleg QA  

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Reply

Hi Frederik

The problem #2217 regarding Data of existing user cannot be updated on ordering has been fixed in Dynamicweb 9.10.10 release

You can get this from the download section https://doc.dynamicweb.com/downloads/releases

Please contact support@dynamicweb.dk if you have any questions

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 

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