Hi,
We've been limited over the years to use the RMA because of how inflexible it is. The recent Notifications are great, but there are 2 major needs to adjust to our customers business rules:
- Create/Edit Return types
- We have 3 fixed types ("Return", "Defective", "Exchange") but some customers want to either
- Rename them
- Remove some
- Add more
- We have 3 fixed types ("Return", "Defective", "Exchange") but some customers want to either
- Create custom fields for the orderlines we're returning
- Create custom fields for the RMA
- Create RMA events
These additions would allow for a lot more freedom of the feature, which currently is really hard and/or requires a fair bit of customization, making it too costly to justify the ROI.
Best Regards,
Nuno Aguiar
