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Working correctly

thanks

Dear Sir,

The product sorting seems not working on the single level product group. The products under Babies/Tops sorted correctly on the frontpage as I configured in the backend but the same sets of products under NEW IN group was not sorted at all even I checked the setting that you had mentioned. Could you please suggest on that?

Thanks,

Yoon

Hi Yoon

We need a url to your solution to see it. Then we can check your setup. Have you tried go into the sort of the "New in" group sort, and save the sorting. And then rebuild the index?

Dear Sir,

Here is the url of our solution:

url >> http://uat.kids21online.com/

Yes, I did saved the sorting and rebuild the index more than once but still not effecting on the frontpage.

Thanks,

Yoon

Hi Yoon

Thanks.

The reason it does not work is that you are not using an ecommerce group to navigate the "New in". You use a page with a specific query and hard coded paramter:

So on this page you are not in the context of a group navigation, but only a page navigation. So in your setup http://uat.kids21online.com/new-in translates into Default.aspx?ID=12

If you were using the ecommerce navigation, http://uat.kids21online.com/new-in would translate into /Default.aspx?ID=12&GroupID=GROUP66 - and this will trigger the right sorting.

You can see the right result here: http://uat.kids21online.com/new-in?GroupID=GROUP66

So because of how you have chosen to implement the navigation (which I do not think is the best way), you cannot use that checkbox.

The way that checkbox works is that there are some hidden index fields with the sort value for each group that will be used automatically when that checkbox is set. But because of your implementation, it will not work.

So you have 2 options - change the implementation so you only have one product catalog page and use ecommerce navigation or add an extra field to the index. 

Adding a field to the index:

THE FIELD SHOULD NOT BE STRING BUT INT! (mistake on screendump)

And the use it as the sort in the paragraph:

Dear Sir,

Thank you very much for your quick reply and the solutions. We will try it out.

Thanks,

Yoon

Dear Sir,

I want to check here for the sorting for all the combination Groups (Top Level + Sub Level). 

Eg, we have 6 products under Top Group (BOYS) to show at top of the product lists in the frontend. And then, follow sort the remaining products from sub-level groups. 

Can it be sorted by the backend sort?

Regards,

Nay Chi

Dear DK Team,

Any idea on the above?

Regards,

Nay Chi