Hi there,
I have a discount of 10% for orders over 1000 euro. For legal reasons, some products are excluded from the discount. However, it seems that these products are also skipped when working out the total of the order when determining if the discount is triggered. Is there a way to include them on the sum (for the qualifier) but exclude them on the discount?
For example:
Product 1 100 euro
Product 2 1000 euro
Discount:
10% off for orders over 1000. Product2 is excluded
When I add Product 1 to the basket, I get no discount. This is expected as the order is only worth 100
When I then add Product 2 to the basket, I still get no discount. This is not expected as the order is now worth 1100, even though the discount value is not calculated over product 2, the order still reaches the 1000 threshold.
Does this make sense? And can it be done? Or does exclude really mean exclude everywhere?
Thanks!