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Marketing understanding links

Peter Leleulya
Peter Leleulya
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Hi guys,

I have an automated mail in the marketing section which contains an activation link.
I have it in test and production-to-be.

The link is something like: https://mytestdomain.com/register/activate-acccount?username=test@test.com&recoverytoken=XXXXXXXXXXXXXX

When I print this as content in the mail it is correct, but when using is as href value it get changes to something like: https://url9782.myproductiondomaintobe.com/ls/click?upn=xxxxxxxxxxxxxxxxxxxxxxxxxxxx

In the mail setup settings of the mail in the marketing section the mytestdomain.com is selected as domain for the mail.
In the website settings the promary domain is mytestdomain.com 

Why does the mail change the domain in the productiondomaintobe with a strange subdomain ... where is that set?
The link it creates does not work !!

 


Replies

 
Imar Spaanjaars Dynamicweb Employee
Imar Spaanjaars
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SendGrid?

 
Peter Leleulya
Peter Leleulya
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Yes I'm using sendgrid ... is it sendrid that is fing up the mail content?

 
Imar Spaanjaars Dynamicweb Employee
Imar Spaanjaars
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This post has been marked as an answer

Yeah, this very much looks like a SG tracking link: https://url9782.myproductiondomaintobe.com/ls/click?upn=xxxxxxxxxxxxxxxxxxxxxxxxxxxx

Try disabling link tracking in SG and see if that helps.

Votes for this answer: 1
 
Peter Leleulya
Peter Leleulya
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Thanks Imar, I assumed it was DW that altered the links.
And assumption is ......

I have no access to the sendgris account, but requested it to be disabled or our domains to be whitelisted (if possible)

 

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