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You need to use the right template tag in your receipt template: https://doc.dynamicweb.com/template-tags/content/forms-for-editors/email/submit-mailtext

Thanks, but this is not user submitted data, but in the settings in the app. 

I want the text from my screenshot to be in the email (both for the email that is submitted to the organisation and the receipt sent to the user). they both have a text field in the app, but I cannot figure out how to get these into the template.

the default template (when I select automatic instead of the templates in the dropdown) uses this text, but I cannot find that file either :/

This is the template I'm looking for (or really just to see how you extract the text from the app). the email body is getting its text from the app. The same text, I need to know how to retrieve to put it in my email receipt template.

from this source

Hi Siv.

You can see the tags and what they are in the link I gave you - see an overview here: https://doc.dynamicweb.com/template-tags/content/forms-for-editors/email

Please find attached the templates that runs the "automatic" version of the templates.

I hope this answers your question.

BR Nicolai