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Related Product is not preperly working

Khaing May Thaw
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Hi everyone,

 

On the website with application 9.9.1, there is a problem with the Related product section

I had set up one product in the Related product setting.

But other products are showing in the Related product carousel on the frontend.

Could someone advise the solution, please?

 

Best Regards,

Thaw.

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Replies

 
Nicolai Pedersen
Reply

Hi

I think you might miss some setup to your custom related groups - please see the Rapido docs: https://doc.dynamicweb.com/rapido/configuration/general/related-products

 
Khaing May Thaw
Reply

Hi Nicolai,

 

Thank you for your reply.

 

I had followed the Rapido docs and tested it again but the products are not properly displayed on the frontend.

Kindly check the attached images.

Kindly advise where do I miss some setup.

Thanks in advance.

1.png 2.png 3.png 4.png 5.png
 
Martin Gammelholm
Martin Gammelholm
Reply

Hi,

Do you have a direct link to a product which should have related products?

 

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