Posted on 02/11/2020 15:05:03
Hi Pernille.
First - it is not required to block those services - they all come in versions that does not track.
Cookieinformation handles the cookie acceptance of the user under the cookie legislation. That is not to be confused with GDPR which is another legislation related to storing personal information. That is 2 different things to consider (Cookies and personal information) - if you disable cookies for GA and also configure GA to not track IP (see https://support.google.com/analytics/answer/2763052?hl=en), you do not need a consent or a cookie acceptance. Because the site will not set tracking cookies and the tracking will not record 'personal' information as defined in GDPR.
You loose the option to do retargeting and see how many returning visitors you have, but you can track everyone which is much better than those few who will accept cookies. Also you can combine this with GA consent mode: https://blog.google/products/marketingplatform/360/measure-conversions-while-respecting-user-consent-choices/ which is also supported by i.e. CookieBot: https://www.cookiebot.com/en/google-consent-mode/ and Cookieinformation: https://cookieinformation.com/resources/blog/what-is-google-consent-mode
I would recommend that you take the above into consideration to achieve a working website and most of the tracking even if users do not accept cookies and GDPR.
The Dynamicweb cookies are described here:
https://doc.dynamicweb.com/documentation-9/platform/platform-tools/cookie-manager#sideNavTitle1-2
If you enable cookiemanager in Dynamicweb settings, and add cookies to the "Tracking" category, these cookies will not be set until the user has accepted Dynamicweb tracking cookies. If you disable the Dynamicweb cookie banner (but keep the cookie manager active), the Dynamicweb tracking cookies will never be accepted by the user and therefore never set.
You can then accept the Dynamicweb tracking cookies from the external script by calling /Admin/Public/CookieOptInLevelConfig.aspx?OptInLevel=2 if the user accepts cookies in the cookie banner from CookieInformation. That will enable all cookies.
I am aware this is not a simple and straight forward setup.
BR Nicolai