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Font color in template blocks

Tomas Gomez

Posted on 10/09/2020 12:02:36

Hi,

In the renderization of a mail, sometimes appears a <span class="im"> that changes the font color of the text. I don't know why it appears, as it is not coded in the template.

The results is a different text color (see image 1), due to that span (see image 2). In the code of the template (see image 3) all the text is added the same way.

Maybe this issue is related to this another question at the forum https://doc.dynamicweb.com/forum/rapido/rapido/paragraph-container-and-font-color

Does somebody know how to remove this span?

Regards,
Tomas

Replies

Tomas Gomez

Posted on 17/09/2020 11:22:07

Hi again,

I found that <span class="im"> is automatically added by Gmail. The span highlights as replies the parts of the text that Gmail considers a conversation. Specially, it is added to parts with <br> or <tr>.

The way the text is added in the templates in DW is specially prompted to fire this automastism, as it uses <br> and tables to format the template.

Does this happened before to anybody? Any ideas about how to avoid it?

Regards,
Tomas

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