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"Ecom:Product.AvailableAmount" tag not calculating right amount

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Mafalda Correa
Mafalda Correa
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Posted on 16/04/2020 13:11:18

Hi,

I've encountered an issue with the AvailableAmount tag. It works well when you've added the product to the Cart, reflecting Stock - AmountAdded.

However, after you order the product, Stock decreases by the number of items bought, but AvailableAmount decreases by twice the number of items bought.

After purchasing 5 items, Available Amount decreases by 10.

See the video below where I output the Stock and Available Amount tags and then go through the checkout process:

https://www.screencast.com/t/zpbbqjTN


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Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
Posted on 17/04/2020 02:53:54
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This post has been marked as an answer

Hi,

The issue is reproduced in fact on last DW9.8.4 , I see  Ecom:Product.ReservedAmount tag is failed after processing as well. So, it's now bugged by TFS 78526 has been submitted. Thanks for observing.

BR, Oleg QA

Votes for this answer: 1
 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
Posted on 12/05/2020 13:22:47
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Hi Mafalda

The problem regarding #78526 "Ecom:Product.ReservedAmount and Ecom:Product.AvailableAmoaunt tags calculate" has now been resolved in Dynamicweb version 9.8.6

To upgrade please choose this version from download:

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt

 

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