IsActive tags don't update in Order context

Mafalda Correa

Posted on 17/12/2019 16:33:06

The Ecom:Order:OrderLine.ProductIsActive System.Boolean and Ecom:Product.IsActive tags are not updating after the product is saved. Both in the Cart and in the Order Details, if I change the product from active to inactive, the tags don't update to show the correct value.

See the video below:

https://www.screencast.com/t/ldXCCTiGE

Replies

Oleg Rodionov

Posted on 18/12/2019 01:56:07

Hi Mafalda,

Regarding order details - reproduced, now bugged by TFS 73531 has been created. Regarding cart - actually, product is being deactivated should be removed from current active cart on refreshing. I see it's sometimes not done, I've created TFS 73532 to fix the bug. Finally, ensure that index your frontend is based on is actual after deactivating of product (Rapido solution e.g.). Thanks.

BR, Oleg QA

Mafalda Correa

Posted on 18/12/2019 11:04:28

Hi Oleg,

There's a module configuration for that, to Ignore/Remove unavailable products from the Cart. It's Remove by default, but in this case I changed it to Ignore just to show that the tags didn't update there either.

Oleg Rodionov

Posted on 19/12/2019 00:09:00

Hi Mafalda,

Yup, the scenarios of the TFS take in account the option. Thanks.

BR, Oleg QA

Kristian Kirkholt

Posted on 09/06/2020 15:12:48

Hi Mafalda

The problem TFS#73531 "IsActive tags don't update in Order context" has now been fixed in Package "Dynamicweb.Ecommerce" version 1.8.65

You are able to find this update in the backend Package update section.

Also the correction are part of the 9.8.8 release

You are able to find this build in the download section:

http://doc.dynamicweb.com/releases-and-downloads/releases

Please contact Dynamicweb Support if you need any additional help regarding this.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

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IsActive tags don't update in Order context

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