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Product doesn't affect simultaneously on the front end

Sai Nanda Hein

Posted on 24/10/2019 07:20:26

Already set up the index in the shops of Ecommerce in setting and check the "Auto built index when the products are updated". Then go to the Ecommerce product list and deactivate from the list. The deactivated product still appearing on the front end. Please refer to the attached loom link.

https://www.loom.com/share/7e52f5742e1044e2bfd90822596077b1

Replies

Nicolai Pedersen

Posted on 24/10/2019 08:56:43

Did you select the index on the shop properties?

BR Nicolai

Oleg Rodionov

Posted on 24/10/2019 09:06:41

Hi all,

I was not able to reproduce the issue with Rapido 3.1 db and based on DW9.7.2, please have a look at the proof. So, ensure that query used in Product Catalog paragraph settings is really based on appropriate index ('Index' in your video). You can also check that the index is really partially rebuilt as it's shown in the proof.

BR, Oleg QA

Sai Nanda Hein

Posted on 24/10/2019 09:20:41

Yes, already selected the index on the shop properties.

Nicolai Pedersen

Posted on 24/10/2019 09:31:28

We cannot access the solution. Is it 9.5 as it says in the URL?

Sai Nanda Hein

Posted on 24/10/2019 10:56:30

Hi Nicolai,

Can you please check in this site twg-uat.dynamicwebapac.com?

Regards,

Sai

Nicolai Pedersen

Posted on 24/10/2019 11:02:55

I have sent this to support to help you out.

Sai Nanda Hein

Posted on 24/10/2019 11:16:01

Hi Nicolai,

Noted with Thanks

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