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Saving settings custom payment provider resets default payment selection for country

Hans Kloppenborg
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Hi,

In the process of preparing a website for going live we where testing the order process, and somehow we did not get to the payment page. After a lot lot lot of testing we finally found out that the problem was that the choice of default payment method under "Internationalization -> Countries -> NL" was reset every time we did a save on the payment settings of our custom payment provider (Orders -> Payment).

Because the reset set the payment method from our custom provider to None, the payment process was being skipped, and the cart page was reloaded. 

Is there a valid reason to reset the payment choice for the countries when we do a save action on the payment provider settings? Even if nothing is changed? And without any warning? 
This issue has cost us many hours and led to a delay in getting live with the website, since we could not get the payments working in time.

Please let us know if this is working as intended or if its a bug.

Greets Hans

 

Ecom-Edit-Country.png Edit-payment.png

Replies

 
Oleg Rodionov Dynamicweb Employee
Oleg Rodionov
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HI,

Actually, the issue is reproduced on last DW972 for default payment/shipping method, now it's bugged by TFS70483 created, will be fixed in upcoming release. Thanks.

BR, Oleg QA

 
Kristian Kirkholt Dynamicweb Employee
Kristian Kirkholt
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This post has been marked as an answer

Hi Hans

The problem regarding #70483 "Payment/shipping method marked as None" has now been resolved in Dynamicweb version 9.7.3

To upgrade please choose this version from download:

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

sorry for any inconvenience

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Votes for this answer: 1

 

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