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Multiple carts for same user

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Aki Ruuskanen
Aki Ruuskanen
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Posted on 25/06/2019 16:01:13

Hi,

If I check the EcomOrders table I can see that for a number of users there are multiple carts. 

We have the only the "Recalculate a user's cart when the user logs in" checked in the cart settings.

What could be the scenarioes where a new cart is created even though there already is a cart with the userid in the "OrderCustomerAccessUserID" field?

Regards / Aki


Replies

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 25/06/2019 16:03:45
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Hi Aki,

Maybe "Full cart isolation per browser, even for the same user" ?

Adrian

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 25/06/2019 16:15:53
Reply

I only have the "Recalculate a user's cart when the user logs in" checked in settings. 

Multiple paragraphs with the cart should not cause it either I think. I have another paragraph with a cart for json stuff. 

/Aki

cart-settings.JPG
 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 25/06/2019 16:20:54
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How about Cart Contexts or "Allow different context dates"?

I can't think of something else

Adrian

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 25/06/2019 16:24:30
Reply

No conext carts or different context dates. 

Thanks for your input though. smiley

/Aki

 
Adrian Ursu Dynamicweb Employee
Adrian Ursu
Posted on 25/06/2019 16:32:08
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I am sorry I could not be of much help :(

Adrian

 
Aki Ruuskanen
Aki Ruuskanen
Posted on 20/08/2019 09:51:30
Reply

Nicolai, do you perhaps have a theory?

What could be the scenarioes where a new cart is created even though there already is a cart with the userid in the "OrderCustomerAccessUserID" field? 

/Aki

 

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