Developer forum

Forum » Ecommerce - Standard features » Google Analytics ecommerce tracking - double up

Google Analytics ecommerce tracking - double up

E-mail notifications
Thue Nielsen
Reply
Posted on 03/06/2019 09:41:54

When a user re-visits the "thank-you-page", the order details are sent to Google Analytics once again. Making the revenue double up for the same order.

Solution:

1) Make sure the customer can't get access to the "thank you page" again

2) Make sure the order details aren't sent to GA at second visit

Is solution 1 possible in DW settings?

/Thue


Replies

 
Thomas Schroll
Thomas Schroll
Posted on 03/06/2019 10:42:33
Reply

Hi Thue

Solution 2: You can wrap your script with datalayer push in:

@if (GetInteger("Ecom:Order.ReceiptShowCount") <= 1){}

Then GA only register 1 transaction.

If you need it all done in GTM you can save a cookie and read it back.

Regards Thomas

 
Nicolai Pedersen
Posted on 03/06/2019 13:48:21
Reply

Here is how to fix it in GTM:

https://www.bounteous.com/insights/2014/07/07/duplicate-transactions-google-analytics-check-and-fix/

 

You must be logged in to post in the forum