Email Marketing: Ignore consent on a per user group basis.

Jacob Storgaard Jensen

Posted on 02/10/2018 11:05:40

Hi, we are right now struggeling with clients who want to include their staff in the recipient list when sending our newsletters. They have all staff members in a seperate user group.
The problem emerges when not all staff members manually have given their consent via the signup-form. This means when we're using the "Check for consent" feature when sending out newsletters some staff members are not receiving the newsletter. And having to manually check and type in a lot of staff e-mails into a signup form is not an option...!

Feature request:
Some kind of group based "Overrule consents on newsletter campaigns" checkbox on the user group to let the editor/admin deside that a group of users (ie. Staff) is excluded from the "Check for consent" feature in E-mail Marketing.

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Nicolai Pedersen

Posted on 02/10/2018 12:50:22

Hi Jacob

You have that option on the provider - disregard the check. You have to send 2 emails.

Making a setting on a group is problematic since a user can be a member of 2 groups - one with each setting.

A better option would be to make "add fake consent to users in group" button or similar...?

Jacob Storgaard Jensen

Posted on 02/10/2018 13:04:08

Yep, true you can send 2 emails... But the client is already complaining that she think it's hard to remember how to send newsletters ;-P (Then again the more she has to send the more training :-D)

Yes, that "fake consent" button would make sence, like the one you have for "E-mail permission". But then again should you then pick which activity they should have, or should it be some kind of "staff whitelist feature"? The first one would be the most flexible because you could then add activities like: "staff" and "non-personal b2b e-mails" which at least in Norway is still legal to have as recipients.

Developer forum

Email Marketing: Ignore consent on a per user group basis.

Replies