Hello,
I'm having an issue with the order confirmation emails : they seem to be sent twice, a bit more than a minute apart.
Here's an example of my logs :
[30.10.2017 08.44.40]: Send using Pickup Directory Service failed. Trying SMTP protocol.
[30.10.2017 08.44.48]: Mail sent successfully using SMTP protocol. Recipients: 'endcustomer@gmail.com' - CC Recipients: - BCC Recipients:
[30.10.2017 08.44.48]: Send using Pickup Directory Service failed. Trying SMTP protocol.
[30.10.2017 08.44.54]: Mail sent successfully using SMTP protocol. Recipients: 'order@mycompany.com' - CC Recipients: - BCC Recipients:
[30.10.2017 08.46.06]: Send using Pickup Directory Service failed. Trying SMTP protocol.
[30.10.2017 08.46.13]: Mail sent successfully using SMTP protocol. Recipients: 'endcustomer@gmail.com' - CC Recipients: - BCC Recipients:
[30.10.2017 08.46.13]: Send using Pickup Directory Service failed. Trying SMTP protocol.
[30.10.2017 08.46.20]: Mail sent successfully using SMTP protocol. Recipients: 'order@mycompany.com' - CC Recipients: - BCC Recipients:
It is only for order confirmation, other emails such as those sent from forms don't have that issue.
Also of notice, I have checked "Do not use SMTP pickup directory" in the system settings, and it's still trying to use it.
I use 9.3.2. Any idea ?
Thanks