Developer forum

Bump. Anyone?

Further to Mario's question above.  I've noticed that on a DW8 implementation of ChargeLogic we have this checkout handler configured:  eCom7/CheckoutHandler/ChargeLogic/Payment/paymentconfirmation.cshtml   (2kb)

On DW9 there are numerous handlers:

 eCom7/CheckoutHandler/ChargeLogic/Payment/payment.html (1Kb)

 eCom7/CheckoutHandler/ChargeLogic/Payment/payment_confirmation.html  (4Kb)

 eCom7/CheckoutHandler/ChargeLogic/Payment/payment_token.html  (0Kb)

 eCom7/CheckoutHandler/ChargeLogic/Payment/payment_token.html  (2Kb)

 eCom7/CheckoutHandler/ChargeLogic/Payment/payment_tokens.html  (2 Kb)

None of these seem to work. The DW9 configuration documentation does not show the correct handlers as it only shows a screenshot and the method selections are not fully displayed.  This site is set to go-live on 10/17/17 we really need to get this resolved so that we can begin testing.

Hi,

I'll check up on the provider.

Do you use SSL as required (from Documentation: "The ChargeLogic Connect checkout handler requires a SSL certificate to protect your customer payment information").

+ Check the test information about amount code, e.g. to test responses from ChargeLogic Connect, you can make a series of payments with the test cards above and price ending in a certain way – ChargeLogic Connect will then always return one of the standard responses from ChargeLogic Connect.

For instance, processing an order with a test card and an amount ending in .58 will return the Invalid Card response. So in order to get an approved order, you need an amount ening with .00:

https://doc.dynamicweb.com/documentation-9/how-tos/providers/chargelogic-connect

Kind regards,

Merethe

Hi Merethe,

Thank you for your response.
Yes, the website has SSL certificate. I tested again with an amout that ends in .00 and got the same results: https://www.screencast.com/t/joXvCa34u

BR, Mário

Hi,

It seems that ChargeLogic has changed something in their system and we have contacted them to find out what's changed. We await answer from them.

I have created bug # 39564.

Kind regards,
Merethe

Hi Mario

The problem regarding #39564 "Can't complete a payment with ChargeLogic" has now been resolved in Dynamicweb version 9.3.11

To upgrade please choose this version from backend or download from here:

http://doc.dynamicweb.com/releases-and-downloads/releases

Let me know if you need any more help regarding this

Kind Regards
Dynamicweb Support
Kristian Kirkholt