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New shipping error

Yung Yi Wong
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I have a problem when I want to create a new shipping. I get an stackoverflow error and I don't know what the problem is. How can I fix this problem?

I click on the button New shipping and then this window pops up. When I run it through Visual Studio I get an stackoverflow exception. I'm using dynamic web 8.9.1.13. I tried lower versions on this project, but I get the same error.

 


Replies

 
Nicolai Pedersen
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I need the stack trace from that debugger to see what it might be.

What version are you running?

 
Yung Yi Wong
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Using 8.9.1.13

 
Yung Yi Wong
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Any Idea whats going wrong?

 
Nicolai Pedersen
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Nope.

Do you have a public url to this?

 
Yung Yi Wong
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I get this error local in development environment.

 

I made a publish and put it on a public ip address.

URL: http://henkelman.test1.innovadis.com

 
Morten Snedker Dynamicweb Employee
Morten Snedker
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Hi Yung,

As the error occurs via the ApplicationPool, you should be able to find clues to the problem in the Windows Event Viewer. Look for Level 'Warning'/'Error' in the System section of the log. Also, pay attention to value 'WAS' in the source column. Even though they're listed as "Information" rather than Warning/Error, they still hold valuable information.

 

Best regards
Morten Snedker

 
Yung Yi Wong
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I added dump files

 

This is from the event viewer

 
Yung Yi Wong
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Do you guys maybe know what the problem is why I have this error locally?

 

In the mean time I went to the testing environment to setup the settings for the delivery fee in management center, but the fee with with rules aren't responding at all. What am I missing?

I read the manuel and the must fields are filled in, but the shipping fee isn't triggered???

 
Nicolai Pedersen
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Hi Yung

It could be that you installed asp.net 4.7 and is running in an application pool of that version. Could be the issue - try using 4.6 if that is the case and see if that helps.

BR Nicolai

 
Yung Yi Wong
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I tried to set it to a different version, but it still sets it to 4.7

 

But my other question is why isn't the shipping fees custom rules not triggered??

 
Morten Snedker Dynamicweb Employee
Morten Snedker
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Hi Yung,

If you want for us to help out with the fee not being triggered, we need to be able to access the administration (/Admin) of the solution at a public link. If that is available, create a support ticket by writing us at support@dynamicweb.dk, including a link to the solution - then we will take a look at it.

As for the the Framework exception: Are you running an absolutely standard Dynamicweb application? If not, please make sure you are, and try again. What I am fising for here is whether or not you have custom code that triggers the error.  If you already are running a default application and it still fails, I believe that the solution lies somewhere between the installation of you .NET Framework and the settings of your ApplicationPool (as already suggested by Nicolai). Unfortunately you're a bit on your own with this particular problem. I did come across this link, though, that may be of help.

Best regards
Morten Snedker

 
Yung Yi Wong
Reply

Hi Morten,

Yah I also found that link did that with debug tool I posten de dump here in the previous post, maybe you guys know what is wrong with it. And yes this is a standard Dynamicweb application. Its the wrap that is available on the site being modified to the wishes of the customer.

If I make a publish and put in on a testing environment it doesn't crash. So something is wrong with the .NET platform I am using with Dynamic Web.

 

I created a support ticket to look into the shipping fee problem.

Thank you for helping me out with this issue.

 
Nicolai Pedersen
Reply

H Yung

We cannot say what is wrong in that development environment - whish we could. You would have to dig your self... Sorry.

BR Nicolai

 

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