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Product details page returns http404 when clicked on a product in the Product list

Dimitrij Jazel
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Hi guys,

I think I am not the one who gets this error ocasionally?

Would like to know if anyone has any idea on why this might be happening.

 

Would be great to know what can be done to prevent this from happening.

Application: 8.8.1.6

 

/Dmitrij


Replies

 
Nicolai Pedersen
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Hi Dimitrij

Probably because of your configuration - that you try to show a product from a shop or language which is not set on the website context, and you have configured to return 404 if that happens:

http://doc.dynamicweb.com/documentation-9/platform/advanced-settings/web-and-http#3515

BR Nicolai

 
Dimitrij Jazel
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Hmm, ok, thanks for this resource, I will take a look at it.

But I hope you understood correctly, that it is only 1 product out of all 24 products that are shown on the page.

All other products can be opened without any problem.

 

It feels like it is "cached" or something.

Cause all other products are oppening without any problems.

 

I mean that if it would be a custom URL issue, it would affect any product, obviously.

But in this case it's just 1 product out of whole product list that gets http404.

 

Nor ProductName or ProductID contain any nordic (or any other special) chatacters.

It feels like it's left behind, but in reality it should not be there.

 

I tried recycling application pool, that did not help either.

 

/Dmitrij

 
Nicolai Pedersen
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And you have tried another browser/inPrivate mode. It could also be that the product is out of stock or inactive and your MC settings indicate that it is not sellable then.

 
Dimitrij Jazel
Reply

Thanks for this info Nicolai,

 

Yesturday Browser private session did not help, did that, in multiple browsers.

 

After night, issue dissapeared.

But it's just a matter of time when it popps out again.

 

Could you tell me a bit more about this MC setting you are talking about?

 

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