Product count off?

Imar Spaanjaars

Posted on 09/02/2017 10:20:51

Hi there,

I have an Ecommerce group with 65 products of which 3 are deactivated. When I look at the group in the backend, I see this:

(65 total / 23 active)

This is a bit misleading, as I have 62 active products, not 23. It turns out that the Active count takes the current page into account only, so on my last page I have something like (65 total / 15 active).

Is this by design? Does "Active" actually mean "Active on current page"? Or is it a bug that it only looks at the current page?

Imar

Replies

Imar Spaanjaars

Posted on 27/02/2017 10:26:17

Bump. Any ideas?

Nicolai Pedersen

Posted on 27/02/2017 16:34:55

Nope - I cannot 'repoduce' it. Do you have some dodgy data in your DB?

Nicolai Pedersen

Posted on 27/02/2017 16:35:07

Or an old solution?

Imar Spaanjaars

Posted on 01/03/2017 10:21:30

I doubt it's the data as I can see this on more than one of our sites. I also doubt it's the version as I see it also on sites running on 8.9.1.9.

Note: I see the correct behavior under "All products" but not when looking at a specific group. I've attached some more screenshots showing the behavior. Happy to provide you with links to sites or a video if you need more information.

I can also reproduce this on Wrap. I had to hack the drop-down list for the page size and change 50 to 10 using the developer tools and then pick that option. Then when the page reloads it shows 10 products and the breadcrumb shows 17 total / 10 active where I would expect it to say 17 total 17 active.

Imar

Imar Spaanjaars

Posted on 14/03/2017 17:15:47

Bump.....

Oleg Rodionov

Posted on 16/03/2017 02:08:05

Hi all,

I was able to reproduce the issue on 8.9.1.13 and up, new TFS 31477 has been submitted to fix the bug, thanks.

BR, Oleg QA

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Product count off?

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