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Price Rounding

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António Ramos
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Posted on 12/07/2016 15:49:06

Hi,

We have a client that detected price calculation differences in one order see bellow (total price in database is 56.025):

 

To solve this we set rounding (down) in the ecommmerce and assign to the currency, see the config bellow with the expected result in gray:

 

Right now the price is always rounding to top even when we set the round to down. See attach:

 

My guess is that the rounding is getting the culture config instead of the ecom configuration. Anyone had any similar problem?

DW version: 8.8.1.6

 

BR,

António Ramos


Replies

 
António Ramos
Posted on 13/07/2016 13:15:50
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bump

 
Nicolai Høeg Pedersen
Posted on 13/07/2016 13:29:03
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You are showing backend renderings where all prices are not always rounded - also the rounding is currency related. we need to see the entire setup to detect where the error in the setup is.

 
António Ramos
Posted on 13/07/2016 16:00:59
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Hi Nicolai,

I sent to your the email the solution link.

Thanks,

Best regards,

António Ramos

 
Morten Buhl
Posted on 14/07/2016 09:37:33
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Hi Antonio

At first glance everything appears to be set up correctly, so I need som extra information:

Do you have the order id of the order with incorrect rounding?

And can you reproduce the problem in frontend? If so please provide steps.

Regards

Morten Buhl, DW

 
António Ramos
Posted on 14/07/2016 10:39:41
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Hi Morten,

Yes i reproduce in the front-end. I will sent the info for your email.

Thanks,

Best regards,

António Ramos

 
Morten Buhl
Posted on 14/07/2016 13:26:56
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This post has been marked as an answer

Hi Antonio

Unfortunately the error is due to a bug. It has been registered as TFS-24764. A fix will be forthcoming

/Morten

Votes for this answer: 1
 
António Ramos
Posted on 14/07/2016 13:37:24
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Hi Morten,

Thanks for your help.

Best regards,

António Ramos

 
Bruno Sousa
Posted on 30/09/2016 19:04:39
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Hi Morten,

This issue is solved? If yes, can you tell me in which version.

Best regards, 

Bruno

 

 
Nicolai Pedersen
Posted on 03/10/2016 11:04:36
Reply

Hi Bruno

It is not yet solved, you can see open bugs and their planning status on the known bugs page: http://doc.dynamicweb.com/releases-and-downloads/releases/known-bugs/known-bugs-8-x

BR Nicolai

 

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