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GetImage.ashx stalls until timeout

Jan Schultz

Posted on 24/06/2016 10:39:14

Hello,

I'm having an issue where the GetImage.ashx handler takes a very long time to complete, and in most cases leads to a timeout.

I use the WIdth (200px), Height (200px), Crop (5) and Compression (80) parameteres

This does not appear to be connected to any particular image.

This happens on .jpeg files, with a resolution of 1400x1400px.

I debugged Dynamicweb, and it appears to be the external library used by Dynamicweb that causes this issue.

Does this problem sound familiar? If so, any thoughts on a possible solution.

Spankz.

Replies

Nicolai Høeg Pedersen

Posted on 24/06/2016 11:48:38

This post has been marked as an answer

It can be IO issues on the server, missing or wrong permissions on the temp folder or the server needs a restart (to remove all locks of the external image dll).

Where do you host, which version of DW are you using?

Votes for this answer: 1

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