I'm using the Order provider to export orders to XML files which are processed by an external program.
The source settings for the Order Provider is:
Export not yet exported orders --> true
Only export orders without externalid --> true
Do not export carts --> true
Order state after export --> Leave unchanged
The issue I'm facing is that an order was exported with OrderComplete = False, but when I check the database the field OrderComplete = True. Exported orders wth OrderComplete = False are ignored by the external program.
By looking at the log of the order I see what happened. The order log starts at 16:27. Various steps are logged with the message "Order is not complete". What happened next is that an external process triggered the DW export job at 16:30. The order was then exported to an XML file with OrderComplete = False. Since OrderComplete = False the order is ignored by the external program.
By looking at the log I can see that the order was passed to the Dibs checkout handler at 16:28 and the customer was redirected back to DW at 16:31 when the order is set as complete.
I thought the Order Provider only exported orders that were finished (either with OrderComplete = True or False). As we see in this case the Order Provider exported an order that was still in the purchase process.
How can I export orders that I'm sure will not be modified after export?
Regards,
Espen
