Hello,
Is it possible to catch/check a callback status with a handler from Ogone Checkout Handler??
I have a problem where we are getting Ogone payment status 9, 15 minutes later then the order and is stuck on order step 2. Because customer by then logged off or browser closed, the step is never set to 3 and isn't executing the things that usually are done for an order. With an succesfull order where there are certain files made and exported.
Log of delayed payment status
Mon, 25 Apr 2016 12:35:57 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone Render ogone template
Mon, 25 Apr 2016 12:35:58 CheckoutHandler Redirecting to checkout handler: Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone
Mon, 25 Apr 2016 12:35:58 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone State payment
Mon, 25 Apr 2016 12:52:51 CheckoutHandler Redirecting to checkout handler: Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone
Mon, 25 Apr 2016 12:52:51 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone Callback started. Payment status: 9
Mon, 25 Apr 2016 12:52:51 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone Payment ORDER11045 succeeded with transaction number ************
Mon, 25 Apr 2016 12:52:51 Order Called CheckoutDone (pageID:477)
Mon, 25 Apr 2016 12:52:51 Order Order is complete
Mon, 25 Apr 2016 12:52:51 Order Inside mail loop
Mon, 25 Apr 2016 12:52:51 Order Customer mail
Mon, 25 Apr 2016 12:52:53 Order Inside mail loop
Mon, 25 Apr 2016 12:52:53 Order Customer mail
Succesfull payment log:
Mon, 25 Apr 2016 13:22:41 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone Checkout started
Mon, 25 Apr 2016 13:22:41 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone Render ogone template
Mon, 25 Apr 2016 13:22:42 CheckoutHandler Redirecting to checkout handler: Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone
Mon, 25 Apr 2016 13:22:42 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone State payment
Mon, 25 Apr 2016 13:23:15 Dynamicweb.eCommerce.Cart.CheckoutHandler Redirecting to checkout handler: Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone
Mon, 25 Apr 2016 13:23:15 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone State ok
Mon, 25 Apr 2016 13:23:15 Order Called CheckoutDone (pageID:0)
Mon, 25 Apr 2016 13:23:15 Order Order is complete
Mon, 25 Apr 2016 13:23:15 Order Inside mail loop
Mon, 25 Apr 2016 13:23:15 Order Customer mail
Mon, 25 Apr 2016 13:23:15 Order Inside mail loop
Mon, 25 Apr 2016 13:23:15 Order Customer mail
Mon, 25 Apr 2016 13:23:15 Order Redirecting to some url
Mon, 25 Apr 2016 13:23:15 Order Getting completed order from url
Mon, 25 Apr 2016 13:23:15 Order Previous step: 2
Mon, 25 Apr 2016 13:23:15 Order Order is complete, next step is the first step after checkout: 3
Mon, 25 Apr 2016 13:23:15 Order Next step: 3
Mon, 25 Apr 2016 13:23:15 Order Render step: 3
Mon, 25 Apr 2016 13:23:15 Order Rendering step 3
Mon, 25 Apr 2016 13:23:32 CheckoutHandler Redirecting to checkout handler: Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone
Mon, 25 Apr 2016 13:23:32 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone Callback started. Payment status: 9
Mon, 25 Apr 2016 13:23:32 Dynamicweb.eCommerce.Cart.CheckoutHandlers.Ogone Payment ORDER11051 succeeded with transaction number **************
Yung Yi