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RMA notifications

E-mail notifications
Rui Silva
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Posted on 10/03/2016 10:33:04

Is there any way to get notification for the Close event of a RMA ?

I need to develop a custom e-mail for a variable list of recipients when a RMA is closed.

 

Thanks,

Rui Silva


Replies

 
Nicolai Høeg Pedersen
Posted on 10/03/2016 10:52:45
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Hi Rui

Currently only ReplacementOrderCreated notification for RMA is available.

RMA's are attached to an order, so you might be able to listen to OrderSaved notification and see if there is a RMA for that order, and then some logic to see if gets closed. But not easy...

 
Rui Silva
Posted on 10/03/2016 11:30:24
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Hi Nicolai,

Can I trust that wheneever a RMA is updated in frontend or in CMS backoffice it will generate a OrderSaved notification. If this is true I'll take a chance to use this notification to make it work. Otherwise I've to try to find a another solution to make it work.

Best,

Rui Silva

 

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