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Email Marketing Scheduler - not running

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Terri Donahue
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Posted on 26/01/2016 21:03:10

Scheduled emails are not being sent from the Email Marketing module. I have tried running the task manually. No logs are generated for this task at all. I created a New task to see if it was something set in the task itself and nothing is working to resolve this.

http://screencast.com/t/BcmeUGom92T 

 


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Dennis Skov
Posted on 27/01/2016 10:37:55
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Hi Terri

Your email marketing scheduler somehow got corrupt, maybe because you had two identical jobs. I have deleted and recreated the job, and I just received a scheduled e-mail from your solution. 

Med venlig hilsen / Kind Regards

Dennis Skov | Service Desk

Dynamicweb Software A/S | Bjørnholms allé 30  | DK-8260 Viby J

Phone: 70 25 20 90

http://www.dynamicweb.dk 

 
Terri Donahue
Posted on 27/01/2016 16:40:45
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Whatever you did worked for 1 execution of the task. It is now failing again and this is being written to the scheduledtask log:

[1/27/2016 10:36:07 AM]:    Error executing task 'Email Marketing Scheduler' with ID '48': 'Thread was being aborted.'.

The error is repeated every 5 minutes when the task attempts to run.

 
Terri Donahue
Posted on 27/01/2016 21:16:39
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Thanks Dennis. It appears that the scheduled email was in some way corrupted. I deleted that one and created a new draft and it is working as designed now. Thanks for the help.

 

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