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Area Item gets dropped

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Nuno Aguiar
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Posted on 26/01/2016 13:17:39

Hi,

 

We've been having this issue for many months but not have been able to reproduce it consistenly until now.

  • We have an area item
  • We delete and add a few fields
    (in the example provided we simulated deleting a field by mistake and recreating it)
  • We go to the Area and set the value for the new field
    (apparently everything is working fine)
  • The Item is dropped - only when you open the website (backend or frontend) that you notice it

http://screencast.com/t/SfpcmHfwsC

 

Can you guys reproduce it? Tested in 8.7.2.3

 

Best Regards,

Nuno Aguiar


Replies

 
Nicolai Høeg Pedersen
Posted on 27/01/2016 08:43:08
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I've send this to QA for verification.

 
Nuno Aguiar
Posted on 27/01/2016 15:06:05
Reply

Thanks

 
Oleg Rodionov
Posted on 28/01/2016 02:06:18
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Hi Nuno,

I've tested the issue on our test environment and was not able to reproduce that. Besides, I've performed the scenario on your solution http://b2b.fasteddie.dw-demo.com/Admin/default.aspx using new created test site and copy of item type can be used for area - issue is not reproduced as well. Please, have a look at the proof http://screencast.com/t/5mcuegR8 and remove my test content after confirming or provide extra conditions to catch the issue.

BR, Oleg QA

 
Nuno Aguiar
Posted on 29/01/2016 13:06:36
Reply

Hi Oleg,

 

We managed to find out the issue a little bit better now. When you click "Save", the page get's refreshed twice. If you click "Save and Close" before the second refresh, the item settings get dropped.

http://screencast.com/t/0n6Pwmqi 

 

Since the page refreshed once the used might navigate away or hit Save and close, and the website being slow that day, the user get's the idea DW did what it had to do.

 

Can you reproduce it?

 

Best Regards,

Nuno Aguiar

 
Oleg Rodionov
Posted on 01/02/2016 01:20:01
Reply

Hi Nuno,

I was able to reproduce the last issue on our test environment using your item type set (Social lincs+Website settings) but not simple single item type. Probably, cause of the issue is item list using etc. New TFS 21183 has been created to fix the bug.. Thanks.

BR, Oleg

 
Nuno Aguiar
Posted on 01/02/2016 13:07:03
Reply

Hi Oleg,

 

I am glad at least it's reproducable.

 

Best Regards,

Nuno Aguiar

 

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