Adding a new user group results into an error

Peter Leleulya

Posted on 21/10/2015 13:47:32

This is something we noticed for a client of us, in all DTAP stages.
I told our consultant it probably would be fixed when updating to a newer version.
It has been a while and since then and the core has been updated since then to version 8.7.0.0 where it is on now.
But the problem remains. Does anyone have an idea of what the problem could be?

Excuse the semi-Dutch sample in the attachment ...

Replies

Oleg Rodionov

Posted on 22/10/2015 01:48:01

Hi Peter,

The issue is not reproduced on our regular test environment with last DW87. Please, provide public URL to your solution to research.

BR, Oleg QA

Nicolai Høeg Pedersen

Posted on 22/10/2015 09:28:40

Peter, you can send a link to your solution to the service desk, servicedesk@dynamicweb.dk, and they will have a look.

BR Nicolai

Peter Leleulya

Posted on 28/10/2015 15:57:44

servicedesk@dynamicweb.dk
Remote Server returned '550 5.7.133 RESOLVER.RST.SenderNotAuthenticatedForGroup; authentication required; Delivery restriction check failed because the sender was not authenticated when sending to this group'

I added you in the CC Nicolai, but the service desk address bounces ...

Nicolai Høeg Pedersen

Posted on 29/10/2015 08:56:53

Hm, weird.

I answered your mail.

Peter Leleulya

Posted on 09/11/2015 14:48:18

We managed to fix the problem by deleting all smartsearch files on disk.
I have no idea WHY those files were interfering.
Perhaps this rings a bell for you guys?

Nicolai Høeg Pedersen

Posted on 09/11/2015 15:57:44

If you have the files, we can check out what the issue is...?

Peter Leleulya

Posted on 09/11/2015 16:12:14

I sent you an email.

Morten Buhl

Posted on 11/11/2015 09:54:44

This post has been marked as an answer

The error was caused by an outdated namespace in the provider attribute. I've registered it as a bug (TFS-19790) so we can get it fixed

Votes for this answer: 1

Peter Leleulya

Posted on 11/11/2015 10:05:03

Thanks for the feedback

Kristian Kirkholt

Posted on 01/02/2016 14:29:01

This post has been marked as an answer

Hi Peter

The problem with TFS#19790 "Not possible to create subgroups in user management if solution contains smartsearches with old namespace"

Has been resolved in Dynamicweb version 8.8.0.0

You are able to find this build in the download section:

http://developer.dynamicweb-cms.com/downloads/dynamicweb-8.aspx

Please contact Dynamicweb Support if you need any additional help regarding this.

Kind Regards
Dynamicweb Support
Kristian Kirkholt

Votes for this answer: 1

Peter Leleulya

Posted on 02/02/2016 08:46:16

Thank you for your feedback.

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Adding a new user group results into an error

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