Hi,
I have an odd case using filters. We have set up about 15 facets but 1 never has options and we don't know why. We tried:
- Re-setting the parameter and the facet from scratch
- We used the schema extender to set up the index
- Check the indexed data (using the Query Sandbox) - the information is there
- The parameter works - we filter the product catalogue accurately
- We compared to other facets and fields of the same type (field is an array of strings, parameter is a string)
- The facet options are always empty
The product category field is a multiselect and we want to build a facet as a dropdown field.
Does anybody have any idea of what it can be? What information would I need to provide to get some help?
Best Regards,
Nuno Aguiar