DW or IIS issue

Alec Stubbs

Posted on 12/05/2015 17:54:22

I DW site I work on went down the other day. Upon investigation it seems that the file permissions that the site needs had vanished (things like Network Service) and needed to be reenabled. My question is has anyone else come across this happening to their sites. I wonder if this is a result of a problem with DW, Windows server, or IIS?

The server had previously been fine and only a few admins have access to it so it would seem unlikely that this is human error but i can't rule that out.

Any help would be appriceated even if its just to say you've had a similare issue.

Cheers,

Alec

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Lars Larsen

Posted on 13/05/2015 09:13:20

Hi Alec

I have experienced that a site that had been running without any problems suddenly answered with a 401 Access is denied error. I couldn't find out what was causing the error and I just did a reset of the folder permissions for the user "Network Service". I have seen this error a couple of times on that site, but also on a copy of the site on another server! The two sites are running DW v8.6.1.1

Nicolai Høeg Pedersen

Posted on 13/05/2015 10:17:22

Hi Alec & Lars

Dynamicweb does not have anything that writes permissions on the file system. So I think it is very unlikely that it is DW causing this. We host 1000s of solutions @ Hostnordic, and do not generally experience this... It could be a Windows update, a GPO of some sort, backup/restore issue or something similar.

BR Nicolai

Alec Stubbs

Posted on 14/05/2015 11:18:23

Thanks for the feedback guys. Windows update is configured to not automatically run and GPO isn't being used on this server. It's really very strange i wonder if it could be something malicious? We'll have to keep an eye on it!

Cheers,

Alec

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DW or IIS issue

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